Interactive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and DTMF tones input via a keypad. IVR systems can be used for mobile purchases, banking payments, services, retail orders, utilities, travel information and weather conditions.
Search Knowledge Base Articles
What is IVR service?
Did you find this article useful?
Related Articles
-
What is IVR number?
Interactive voice response (IVR) is a technology that allows a computer to interact with humans thro... -
What is the use of IVR?
Interactive Voice Response (IVR) is an automated telephony system that interacts with callers, ... -
Which type of IVR should I use?
We can help you out with that. Depending on your business needs, we will help build a suitable IVR f... -
What are the costs involved?
The cost of your IVR solution is based on your usage. We can get you a detailed summary of the prici... -
Do you charge for incoming call?
No, we do not charge for any incoming call. However, in case of toll-free number (1800 series), wher...