Best IVR Service Provider in India
In the fast-paced business era of today, delivering excellent customer service is more than a requirement when it comes to building brand loyalty and growth. A business IVR system is an essential tool that can be utilised to enhance customer interaction, and Zubrix Technologies is the Best IVR Service Provider In India, which offers innovative cloud-based IVR systems catering to various business needs.
What is IVR and Why Choose Zubrix Technologies?
IVR technology enables firms to reach out to callers using pre-recorded voice messages and numeric key input, automatically directing calls such that customers reach the correct department or representative in a timely fashion. IVR systems are computerised compared to basic automated attendants and are capable of processing inputs to produce accurate responses, significantly improving customer satisfaction and business efficiency.
Zubrix Technologies offers cutting-edge cloud telephony to give flexible, scalable, and packed feature IVR systems suitable for diverse industries such as banking, retail, utilities, travel, and mobile commerce.
Essential Features of Zubrix IVR Systems
Professional Greeting
Greet your callers professionally with a greeting message that makes your brand more attractive.
Advanced Call Routing
Automatically direct calls to the right departments or agents according to caller preference.
Voicemail Facility
Allows clients to record a message when there are no agents available, thus no question goes unanswered.
Sticky Agent Technology
Transfers calls back to the same agent they initially talked to, giving them personalised care.
Extension Numbers
Assigning each agent or department unique extensions for effective taking of calls.
Keypad Input Handling
Permit callers to interact with an IVR menu, selecting options that transfer calls.
Real-Time Reporting
Get access to neat call data and real-time status via a web-based control panel for in-depth analysis.
Multiple Number Options
Select your current number or a hosted number configuration, live within 30 minutes.
Multi-Level IVR
Create advanced menus to manage complex customer requirements easily.
Webhook/API Integration
Integrate your IVR system with third-party apps and CRM software with ease.
Data Protection and Call Blocking
Protect data 100% safely while blocking unwanted and spam calls.
FEATURES OF AN IVR SYSTEM
Professional Greeting
Welcome your callers with professional greeting and create a positive brand image.
Call Routing
Route all your business calls to the right department and the right agent automatically.
Voicemail
Facilitate your callers to leave a voicemail when none of your agents aren't available.
Sticky Agent
Connect your callers directly to the agent they have spoken with earlier or the agent assigned to them.
Extension Number
Assign unique extension numbers to your departments or agents and route your calls efficiently.
Keypad Input
Let your callers input their requirement on IVR menu and route their calls accordingly.
Real Time Reporting
Crystal Clear Call report with live status, web based control panel for detailed analysis of IVR & Real time Reporting.
Number Choices
You can use your own existing number or you can use our number for Hosted IVR and it will be activated in 30 min.
Multiple Extensions
We provide multiple extensions on a single IVR number based on department wise staff to attend calls.
Advantages of Using Zubrix for IVR Solutions
- Custom Toll-Free Numbers: Increase reach with toll-free numbers beginning with 1800, free of cost for Indian customers.
- Live Call Reports and Logs: Make decisions with downloadable Excel reports and live call monitoring.
- Elastic Plan: Choose Dynamic Billing Periods-Monthly, quarterly, semi-annual, or annual-designed to increase its business.
- Cheap prices: Experience premium IVR facilities at affordable prices without compromising quality.
- Cloud-based reliability: Get reliable service with infrastructure that can easily handle high call volume.
Flexible Cloud IVR Plans to Suit Business Needs
| Plan | Price | Free Minutes | Key Features |
|---|---|---|---|
| TN-Basic | ₹4,720 / Month | 1000 | Multi-level IVR, multi-language, recording |
| TN-Advance | ₹7,080 / Quarter | 3000 | All Basic features + advanced telephony |
| TN-Business | ₹10,030 / Half-Year | 6000 | Enhanced IVR capabilities, live call log |
| TN-Enterprise | ₹17,110 / Year | 12000 | Full enterprise IVR, priority support |
Virtual Number Plans (Unlimited Minutes):
| Plan | Price | Key Features |
|---|---|---|
| VN-Basic | ₹2,950 / Month | Multi-level IVR, multi-language, recording |
| VN-Advance | ₹4,130 / Quarter | Advanced cloud telephony, live call log |
| VN-Business | ₹6,490 / Half-Year | Business grade IVR features |
| VN-Enterprise | ₹10,660 / Year | Enterprise grade IVR with maximum support |
Why Zubrix is India's Best IVR Provider
Zubrix Technologies is the best IVR Services Provider in India with advanced technology, competitive pricing, and excellent customer support. Multi-level IVR solutions by Zubrix provide better customer satisfaction with reduced waiting time and calls reaching the correct agents at a faster pace. Low latency, high uptime, and simplified scalability are provided by the cloud infrastructure, making Zubrix the best partner for startups, SMEs, and large businesses.
Zubrix is Top IVR Companies In India, making it possible for businesses to enhance customer service and operational excellence effortlessly.
BENIFITS OF AN IVR SYSTEM
- Customized IVR Toll Free
- Real Time Call Logs
- 100% Data Security
- Webhook/API
- Multiple Channel
- 2-way Prompt SMS
- Multi Level IVR Toll Free
- Third Party Api for SMS
- Advance Call Forwarding
- Block Unwanted and Junk Calls
- Download Reports into Excel
- Simultaneous Calls
CLOUD IVR PLANS WITH TOLL FREE NUMBER
Toll free numbers start with 1800 series in India used for businesses to allow their customers to reach them free of cost. It is a front facing number and can be mapped to multiple landline or mobile numbers where each call will land. According to business needs calls can be routed to multiple locations or branches. Anyone can call from anywhere of India at free of cost. Zubrix technologies is a reputed Toll Free Number Provider in India, we always try to provide our cloud telephony service with toll free number at low cost with best quality service.
TN-Basic
- Free Minutes 1000
- Multi Level IVR Basic
- Cloud IVR
- Welcome Message
- Multi Language
- Recording
- Advance Cloud Telephony
- Live Call Log
- Extra Minutes: Rs.2/Min + GST(18%)
TN-Advance
- Free Minutes 3000
- Multi Level IVR Advance
- Cloud IVR
- Welcome Message
- Multi Language
- Recording
- Advance Cloud Telephony
- Live Call Log
- Extra Minutes: Rs.2/Min + GST(18%)
TN-Business
- Free Minutes 6000
- Multi Level IVR Business
- Cloud IVR
- Welcome Message
- Multi Language
- Recording
- Advance Cloud Telephony
- Live Call Log
- Extra Minutes: Rs.2/Min + GST(18%)
TN-Enterprise
- Free Minutes 12000
- Multi Level IVR Enterprise
- Cloud IVR
- Welcome Message
- Multi Language
- Recording
- Advance Cloud Telephony
- Live Call Log
- Extra Minutes:Rs.2/Min + GST(18%)
CLOUD IVR PLANS WITH VIRTUAL NUMBER
Virtual Number is like a mobile number. It is a front facing number and can be mapped to multiple landline or mobile numbers where each call will land. According to business needs, calls can be routed to multiple locations or branches. Anyone can call from anywhere of India. Zubrix technologies is a reputed Cloud IVR service Provider in India, we always try to improve our cloud technology to serve our clients best. Our quality service with reasonable price enrich us at top level.
VN-Basic
- Free Minutes Unlimited
- Multi Level IVR Basic
- Cloud IVR
- Welcome Message
- Multi Language
- Recording
- Advance Cloud Telephony
- Live Call Log
VN-Advance
- Free Minutes Unlimited
- Multi Level IVR Advance
- Cloud IVR
- Welcome Message
- Multi Language
- Recording
- Advance Cloud Telephony
- Live Call Log
VN-Business
- Free Minutes Unlimited
- Multi Level IVR Business
- Cloud IVR
- Welcome Message
- Multi Language
- Recording
- Advance Cloud Telephony
- Live Call Log
VN-Enteprise
- Free Minutes Unlimited
- Multi Level IVR Enterprise
- Cloud IVR
- Welcome Message
- Multi Language
- Recording
- Advance Cloud Telephony
- Live Call Log