Greet your customers with a professional interactive voice response (IVR) system provided by Zubrix technologies and route calls to the right team based on the caller’s input.
Interactive Voice Response (IVR)
Interactive Voice Response is a technology that allows a pre-recorded voice to interact with humans through voice and DTMF tones input via the keypad. Meaning, when you call, the voice on the other end will be computer-generated. You can use your phone’s keyboard to create a certain outcome.
IVR systems can be used for mobile purchases, banking payments and services, retail orders, utilities, travel information and weather conditions. A common misconception refers to an automated attendant as an IVR. The terms are distinct and mean different things to traditional telecommunications professionals—the purpose of an IVR is to take input, process it, and return a result, whereas that of an automated attendant is to route calls. The term voice response unit (VRU) is sometimes used as well.
Toll free numbers start with 1800 series in India used for businesses to allow their customers to reach them free of cost. It is a front facing number and can be mapped to multiple landline or mobile numbers where each call will land. According to business needs calls can be routed to multiple locations or branches. Anyone can call from anywhere of India at free of cost. Zubrix technologies is a reputed Toll Free Number Provider in India, we always try to provide our cloud telephony service with toll free number at low cost with best quality service.
Virtual Number is like a mobile number. It is a front facing number and can be mapped to multiple landline or mobile numbers where each call will land. According to business needs, calls can be routed to multiple locations or branches. Anyone can call from anywhere of India. Zubrix technologies is a reputed Cloud IVR service Provider in India, we always try to improve our cloud technology to serve our clients best. Our quality service with reasonable price enrich us at top level.