Best IVR Service Provider in India
Greet your customers with a professional interactive voice response (IVR) system provided by Zubrix technologies and route calls to the right team based on the caller’s input.
Interactive Voice Response (IVR)
Interactive Voice Response is a technology that allows a pre-recorded voice to interact with humans through voice and DTMF tones input via the keypad. Meaning, when you call, the voice on the other end will be computer-generated. You can use your phone’s keyboard to create a certain outcome.
IVR systems can be used for mobile purchases, banking payments and services, retail orders, utilities, travel information and weather conditions. A common misconception refers to an automated attendant as an IVR. The terms are distinct and mean different things to traditional telecommunications professionals—the purpose of an IVR is to take input, process it, and return a result, whereas that of an automated attendant is to route calls. The term voice response unit (VRU) is sometimes used as well.
FEATURES OF AN IVR SYSTEM
Professional Greeting
Welcome your callers with professional greeting and create a positive brand image.
Call Routing
Route all your business calls to the right department and the right agent automatically.
Voicemail
Facilitate your callers to leave a voicemail when none of your agents aren't available.
Sticky Agent
Connect your callers directly to the agent they have spoken with earlier or the agent assigned to them.
Extension Number
Assign unique extension numbers to your departments or agents and route your calls efficiently.
Keypad Input
Let your callers input their requirement on IVR menu and route their calls accordingly.
Real Time Reporting
Crystal Clear Call report with live status, web based control panel for detailed analysis of IVR & Real time Reporting.
Number Choices
You can use your own existing number or you can use our number for Hosted IVR and it will be activated in 30 min.
Multiple Extensions
We provide multiple extensions on a single IVR number based on department wise staff to attend calls.
BENIFITS OF AN IVR SYSTEM
- Customized IVR Toll Free
- Real Time Call Logs
- 100% Data Security
- Webhook/API
- Multiple Channel
- 2-way Prompt SMS
- Multi Level IVR Toll Free
- Third Party Api for SMS
- Advance Call Forwarding
- Block Unwanted and Junk Calls
- Download Reports into Excel
- Simultaneous Calls
CLOUD IVR PLANS WITH TOLL FREE NUMBER
Toll free numbers start with 1800 series in India used for businesses to allow their customers to reach them free of cost. It is a front facing number and can be mapped to multiple landline or mobile numbers where each call will land. According to business needs calls can be routed to multiple locations or branches. Anyone can call from anywhere of India at free of cost. Zubrix technologies is a reputed Toll Free Number Provider in India, we always try to provide our cloud telephony service with toll free number at low cost with best quality service.
TN-Basic
- Free Minutes 1000
- Multi Level IVR Basic
- Cloud IVR
- Welcome Message
- Multi Language
- Recording
- Advance Cloud Telephony
- Live Call Log
- Extra Minutes: Rs.2/Min + GST(18%)
TN-Advance
- Free Minutes 3000
- Multi Level IVR Advance
- Cloud IVR
- Welcome Message
- Multi Language
- Recording
- Advance Cloud Telephony
- Live Call Log
- Extra Minutes: Rs.2/Min + GST(18%)
TN-Business
- Free Minutes 6000
- Multi Level IVR Business
- Cloud IVR
- Welcome Message
- Multi Language
- Recording
- Advance Cloud Telephony
- Live Call Log
- Extra Minutes: Rs.2/Min + GST(18%)
TN-Enterprise
- Free Minutes 12000
- Multi Level IVR Enterprise
- Cloud IVR
- Welcome Message
- Multi Language
- Recording
- Advance Cloud Telephony
- Live Call Log
- Extra Minutes:Rs.2/Min + GST(18%)
CLOUD IVR PLANS WITH VIRTUAL NUMBER
Virtual Number is like a mobile number. It is a front facing number and can be mapped to multiple landline or mobile numbers where each call will land. According to business needs, calls can be routed to multiple locations or branches. Anyone can call from anywhere of India. Zubrix technologies is a reputed Cloud IVR service Provider in India, we always try to improve our cloud technology to serve our clients best. Our quality service with reasonable price enrich us at top level.
VN-Basic
- Free Minutes Unlimited
- Multi Level IVR Basic
- Cloud IVR
- Welcome Message
- Multi Language
- Recording
- Advance Cloud Telephony
- Live Call Log
VN-Advance
- Free Minutes Unlimited
- Multi Level IVR Advance
- Cloud IVR
- Welcome Message
- Multi Language
- Recording
- Advance Cloud Telephony
- Live Call Log
VN-Business
- Free Minutes Unlimited
- Multi Level IVR Business
- Cloud IVR
- Welcome Message
- Multi Language
- Recording
- Advance Cloud Telephony
- Live Call Log
VN-Enteprise
- Free Minutes Unlimited
- Multi Level IVR Enterprise
- Cloud IVR
- Welcome Message
- Multi Language
- Recording
- Advance Cloud Telephony
- Live Call Log
What are the benefits of Cloud IVR System for your business?
- It improves Business status and increases Brand Value
- Improve customer’s Trust
- Clients contact with Single window communication
- Many clients can call simultaneously with a single virtual number
- Cloud IVR system filter the departments or branches
- Client can get information while office is closed
- All incoming calls can be distributed to different Departments
- IVR infrastructure is based on Cloud
- No hardware required on your Office
- Reasonable price
- User friendly Control panel
- Self Service Portal-Bank IVR Airline IVR
- Complaints & Booking -Gas Booking AC,Fridge Service Booking
- Product/Service Inquiry-Railway Inquiry Check Delivery Status
- 24*7 Support -Instant Credit Card Support/Check Service Status